Dublin Funds Trustee Survey 2006/7
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R & M Surveys has conducted its third annual survey of Dublin funds trustees. Below are the key results from the analysis conducted towards the end of 2006.
INTRODUCTION
We are pleased to present the key results of this leading survey, which measures customer satisfaction by means of questionnaires completed by fund promoters using Dublin as their chosen domicile for retail and institutional funds, with respect to the trustee services provided to them by independent trustees. It does not cover hedge funds which may be administered in Dublin but are domiciled elsewhere.
METHODOLOGY
Click here to view methodology
RESULTS
Citigroup has regained top place, pushing Mellon into second place, having won the first survey in 2004.
Overall Survey Rankings
OVERALL RANKING OF CLIENT SATISFACTION
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2006
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Trustee
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Score
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1
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6.58
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2
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6.32
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3
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6.28
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4
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6.14
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5
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HSBC Securities Services |
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5.83
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6
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5.53
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CONCLUSIONS
The 2006 R & M Dublin Funds Trustee Survey shows a significant improvement in service levels provided by qualifying banks – an increase in score of 0.56 to a new industry average of 5.97 out of a possible seven reverses last year’s decline and demonstrates that clients have seen an upgrade in the way their accounts are handled.
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United States
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