2016 Fund Administration Survey

Welcome to the 13th Fund Administration Survey brought to you by R&M Surveys. 

INTRODUCTION
We are pleased to present key results from this leading survey of fund accounting and administration services.  The survey measures customer satisfaction by means of questionnaires completed by fund managers around the world.

RESULTS
RBC retains the top spot in the overall results table.
Overall Ranking
OVERALL RANKING OF CLIENT SATISFACTION

2016 Provider Score
1
     
6.47
2
HSBC      
6.11
3
     
5.98
4
     
5.92
5
     
5.65
6
     
5.45
 

THE FULL REPORT
Available now is the full survey report, drilling down to client satisfaction for each of 37 service elements and featuring gap analysis, performance charts, year-on-year comparative analysis and succinct commentary on strengths and weaknesses.